Frequently Asked Questions
If you live in a metro area your mattress and bed base must be delivered together. Due to delivery constraints, if you live outside of metro areas, your mattress and bed base will be delivered separately.
You're still entitled to try your mattress for 100 nights. Our bed base does not carry a trial period. If you return your mattress, your refund will be processed based on the product's allocated discount from the bundle.
Depending on your location, your bundle will be delivered for free in 2-7 days. Metro customers of Melbourne and Sydney are eligible for free DeliveryPLUS, which includes installation and choice of delivery slot.
No, bundle deal purchases are not eligible for exchange. Please make sure you purchase the right size, and check the dimensions and specs to ensure your chosen size will fit in your space.