Rio Sofa Bed FAQ

We want you to be over the moon with your Rio Sofa Bed. So if, for any reason, you are not happy during your 100-night trial, please email us to let us know. We will arrange for your sofa bed to be collected and donated to a family in need – no arguments or jumping through hoops involved. Once your sofa bed has been collected, you'll be issued a full refund (including your delivery fee).

The best place to try the Rio Sofa Bed is in the comfort of your own home. You can sit and sleep on the sofa bed for 100 nights and let your body decide if it's right for you.

Even though zippers are on some covers, we don’t recommend removing them to wash.

Nope, it’s simple to assemble and zero tools required!

The 2.5 seater sofa bed folds out into a double mattress.

The 3 seater is between a queen and king size mattress at 170cm wide, so we recommend using king-sized bedding when sleeping on the sofa bed.

The recommended weight capacity is approximately 120kg per seat, with a total weight capacity of 300kg for the 2.5 seater sofa bed and 360kg for the 3 seater sofa bed.

• Vacuum regularly on low suction

• Avoid placing the sofa in direct sunlight, as this will fade the fabric colour

Spot Cleaning

• Remove any spills immediately

• Do not scrub with a stiff brush

• Use a clean cloth to blot out any excess liquid

• Avoid using excess water as this may result in a water stain.

• Allow the fabric to dry in a well-ventilated area away from direct sunlight.

We recommend leaving deep cleaning of your Rio Sofa bed to the professionals and finding a local upholstery cleaning company to do the job.

Although you can use the product almost straight away, we recommend giving the seat a few hours to decompress before use. It can take a few days for the product to fully expand to the proper size and reach its correct comfort level.

We can’t guarantee the performance of third-party fabric protectors, so we don’t recommend using these on your sofa. If you do decide to use one, please follow instructions and test it out in a small, hidden area of the sofa first, just in case. These fabric protectors may discolour or change your fabric if applied incorrectly, which will not be covered under your 5-year warranty.