If for any reason you are not happy with the Rio Sofa Bed, just email us to let us know and we will arrange to have it collected. Once the sofa bed has been collected, you will be issued a full refund.
Although you can use the product almost straight away, we recommend giving the seat a few hours to decompress before use. It can take a few days for the product to fully expand to the proper size and reach its correct comfort level.
We can’t guarantee the performance of third-party fabric protectors, so we don’t recommend using these on your sofa. If you do decide to use one, please follow instructions and test it out in a small, hidden area of the sofa first, just in case. These fabric protectors may discolour or change your fabric if applied incorrectly, which will not be covered under your 5-year warranty.