Frequently asked questions

I’ve changed my mind about my sheets, can I return them?

Under the Health Act, and for hygiene reasons, sheets, quilts covers, pillowcases, comforters, blankets, pillow protectors, mattress protectors cannot be returned, exchanged or refunded if they have been opened and/or washed, unless faulty.

Unfortunately, this means we cannot accept change-of-mind returns on our bamboo bedding once the order has been shipped.

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